Privacy Policy
Effective Date: [15 AUG 2026]
Last Updated: [15 AUG 2026]
C’ya Boutique (“C’ya Boutique”, “C’ya”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us when you visit or use https://cyaboutique.com (“Website”), create an account, browse our products, use our customization services, place an order, contact us, or otherwise interact with C’ya Boutique.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, when it may be shared with service providers, and the choices available to you.
C’ya Boutique is a sole proprietorship owned and operated by Vaishali Garbhe, Maharashtra, India.
1. Information About C’ya Boutique
Business Name: C’ya Boutique
Legal Structure: Sole Proprietorship
Proprietor: Vaishali Garbhe
GSTIN: 27AHBPT6525F2Z8
Business Address:
C’ya Boutique, Plot No. 53, Pratidnya Hall Lane,
Opp. Natraj Hall, Natraj Housing Society,
Karvenagar, Pune, Maharashtra – 411052, India.
Website: https://cyaboutique.com
Privacy Contact: contact@cyaboutique.com
2. Information We Collect
Depending on how you interact with C’ya Boutique, we may collect the following categories of information.
2.1 Account and Contact Information
When you create an account or contact us, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Password or authentication information
- Billing address
- Shipping/delivery address
- Other information you voluntarily provide
Your account information may be used to manage your account, process orders and provide customer support.
3. Order and Transaction Information
When you purchase products or services from C’ya Boutique, we may collect information necessary to process and fulfil your order, including:
- Products or services ordered
- Order number
- Quantity and product details
- Billing information
- Shipping information
- Delivery details
- Transaction status
- Payment-related information necessary to confirm and reconcile your payment
Payments may be processed through third-party payment service providers, including Razorpay.
C’ya Boutique does not intend to store your complete credit/debit card or banking credentials on its own systems where the payment service provider handles such information.
Payment information may therefore be processed in accordance with the applicable privacy terms and security practices of the payment service provider.
4. Measurements and Customisation Information
C’ya Boutique provides customized and made-to-order garments.
If you use our customization services, we may collect information such as:
- Body measurements
- Garment measurements
- Size preferences
- Fabric selections
- Neck design selections
- Sleeve design selections
- Back design selections
- Embroidery preferences
- Colour preferences
- Other customization instructions
- Design specifications
- Saved customizer configurations
This information is used to design, customize, stitch, manufacture and fulfil your requested product.
You may also have the ability to save your measurements and customized designs in your customer account for future use.
5. Photographs and Design Reference Images
Our customization services may allow you to upload:
- Your photographs
- Design/reference photographs
- Garment reference images
- Sketches
- Other images or files that you voluntarily provide for customization purposes
These materials may be used to understand your requirements, prepare or customize your order, communicate with you regarding your design and provide the requested service.
Important:
Please do not upload photographs or other personal information belonging to another person unless you have the appropriate permission or legal authority to do so.
You should also avoid uploading unnecessary sensitive personal information.
6. How We Use Your Information
We may use your personal information for purposes including:
- Creating and managing your customer account.
- Processing and fulfilling orders.
- Providing customized garments and stitching services.
- Using measurements and design specifications to create your requested products.
- Processing payments and confirming transactions.
- Arranging delivery and shipment.
- Communicating with you about your orders.
- Sending order confirmations and service-related communications.
- Responding to customer enquiries and support requests.
- Managing saved measurements and customizer designs.
- Improving our products, services and customer experience.
- Preventing fraud, misuse, unauthorized activity and security threats.
- Maintaining records required for business, accounting, tax or legal purposes.
- Sending promotional communications where permitted and where you have provided the required consent.
- Protecting our legal rights and enforcing our Terms and Conditions.
- Complying with applicable laws, regulations and lawful governmental requests.
We will seek to use personal information only for appropriate and reasonably necessary purposes connected with our business and the services you request.
7. Marketing and Promotional Communications
With your consent, or where otherwise permitted by applicable law, C’ya Boutique may send promotional communications through:
- SMS
- Other permitted digital communication channels
Promotional communications may include:
- New collections
- New blouse designs
- Special offers
- Festive collections
- Boutique updates
- Customization services
- Events and campaigns
You may opt out of promotional communications at any time by using the available unsubscribe mechanism or contacting us at:
Withdrawal of marketing consent will not affect your ability to receive essential service communications relating to an existing order, transaction, account or customer-service request.
8. Customer Photographs, Testimonials and Marketing Content
C’ya Boutique may invite customers to voluntarily provide photographs, testimonials or other content relating to their experience with C’ya Boutique.
We will seek separate, optional consent before using a customer’s photograph, testimonial or similar personal content for:
- Website publication
- Instagram or other social media
- Reels
- Advertising
- Promotional campaigns
- Customer testimonials
Providing consent for marketing use is not a condition of purchasing products or services from C’ya Boutique.
You may withdraw your consent for future use by contacting:
Withdrawal will apply to future use to the extent reasonably practicable, subject to applicable legal requirements and legitimate operational considerations.
9. Information We May Share With Service Providers
C’ya Boutique does not sell your personal information as a product or otherwise commercially trade your personal information.
However, operating an online boutique may require us to use service providers and technology providers who process information on our behalf or as necessary to provide their services.
These may include providers associated with:
- Website hosting and infrastructure
- E-commerce functionality
- Payment processing
- Website security
- Customer communication
- Shipping and delivery
- Website maintenance
- Technical support
For example, the Website is operated using WooCommerce, hosted through Hostinger, and payments are processed through Razorpay.
Where appropriate, access to personal information should be limited to information reasonably necessary for the relevant service.
10. Shipping and Delivery Information
To fulfil an order, C’ya Boutique may need to process information such as:
- Customer name
- Delivery address
- Mobile number
- Order information
- Other information reasonably required for shipment
Shipping may be handled through Blue Dart or another logistics provider selected by C’ya Boutique.
Such information is used for the purpose of delivering your order and managing shipment-related issues.
11. International Customers
C’ya Boutique accepts orders for delivery to destinations outside India.
International transactions may involve processing personal information across different jurisdictions through payment, hosting, technology, communication or logistics service providers.
International customers should understand that the privacy laws applicable in their country may differ from those applicable in India.
Where required by applicable law, C’ya Boutique will take appropriate steps relating to the processing and transfer of personal information.
12. Cookies and Similar Technologies
C’ya Boutique does not currently intend to use cookies or tracking technologies for advertising, analytics or behavioural tracking.
However, certain technical technologies may be necessary for the Website, WooCommerce, authentication, security, payment processing or other essential functions.
If our Website begins using non-essential cookies, analytics technologies, advertising pixels or similar technologies in the future, this Privacy Policy and/or a separate Cookie Policy will be updated as appropriate.
13. Data Security
C’ya Boutique takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
Security measures may include appropriate technical and organizational safeguards, access controls and security practices appropriate to the nature of the information processed.
However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
You are also responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe that your account has been accessed without authorization.
14. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing products and services
- Maintaining customer accounts
- Processing and resolving orders
- Customer support
- Accounting and tax requirements
- Legal and regulatory compliance
- Resolving disputes
- Preventing fraud or misuse
- Protecting our legal rights
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and regulatory retention requirements.
15. Your Account and Account Deletion
Registered customers may request deletion of their C’ya Boutique account.
You may contact:
with the subject:
“Account Deletion Request”
We may need to verify your identity before processing an account deletion request.
Account deletion may not result in immediate deletion of every record associated with you where certain information must be retained for legal, tax, accounting, fraud-prevention, dispute-resolution or other lawful purposes.
Where information must be retained, it will be retained only for the applicable purpose and period.
16. Your Privacy Rights
Subject to applicable law and the effective date of the relevant legal provisions, you may have rights relating to your personal information, including rights to:
- Obtain information about processing of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Exercise applicable rights regarding your personal information
- Raise a grievance regarding the processing of your personal information
Requests may be submitted to:
We may request reasonable information necessary to verify your identity before acting on a request.
We will handle valid requests in accordance with applicable law.
17. Withdrawal of Consent
Where we process your personal information on the basis of your consent, you may withdraw that consent through the mechanism provided for that purpose or by contacting us at:
Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.
Withdrawal may also not be possible where continued processing is necessary for another lawful purpose, such as fulfilling an order, complying with a legal obligation, maintaining required business records or protecting legal rights.
18. Children’s Privacy
The Website is intended for use by customers who are legally capable of entering into transactions.
We do not knowingly seek to collect personal information from children in circumstances where collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us at:
19. Third-Party Websites and Services
The Website may contain links to third-party websites, social media platforms or services.
C’ya Boutique is not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
20. Changes to This Privacy Policy
C’ya Boutique may update this Privacy Policy from time to time to reflect changes in:
- Our products and services
- Website functionality
- Technology
- Data-processing practices
- Legal or regulatory requirements
When we make material changes, we may provide appropriate notice through the Website or other suitable communication channels.
The “Last Updated” date at the top of this Privacy Policy will indicate when the policy was most recently revised.
21. Grievance and Privacy Contact
If you have questions, concerns or complaints regarding the collection or use of your personal information, please contact:
C’ya Boutique
Attn: Vaishali Garbhe, Proprietor
C’ya Boutique, Plot No. 53, Pratidnya Hall Lane,
Opp. Natraj Hall, Natraj Housing Society,
Karvenagar, Pune, Maharashtra – 411052, India.
Email: contact@cyaboutique.com
We encourage customers to contact us first so that we can understand and address the concern.
Where applicable under Indian law, you may have additional rights or avenues for grievance redressal.
22. Consent and Acknowledgement
By using the Website, creating an account, placing an order or voluntarily submitting personal information, you acknowledge that you have had an opportunity to read this Privacy Policy.
Where applicable law requires consent for a particular processing activity, C’ya Boutique will seek the relevant consent separately.
Certain processing activities necessary to provide products or services requested by you may be required to fulfil your order or provide the requested service.
For optional activities such as promotional communications and use of customer photographs for marketing, C’ya Boutique will provide appropriate consent mechanisms.
C’ya Boutique
Design | Stitch | Create
Email: contact@cyaboutique.com
Website: https://cyaboutique.com
